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Page last updated: 07 September 2021

COVID-19

Alert Level Two and Four Update - September 2021

The FMA remains fully operational and our teams are available to assist with enquiries.  Our physical offices remain closed with our staff working from home. Please contact us through the usual channels [email protected] or on 0800 434 566. 

The response to the current Delta variant outbreak means that this lockdown is different to previous lockdowns.  We know industry may be facing new challenges posed by the stricter rules so please contact us if you would like our assistance or guidance on issues.

To assist industry, we are deferring some of our current work to reduce regulatory burden and allow firms to focus on their customers.  Where appropriate we will be in touch with our licensed and supervised entities to understand how they are operating and any issues they are facing.  We are open to requests for guidance or relief and encourage market participants to connect with us on how we can support industry.  To help prioritise our response, we may defer some work related to monitoring and information requests. 

While we want to assist industry to focus on customers, the FMA is committed to responding quickly if we see anyone trying to take advantage of the current situation, or instances of serious misconduct, including moving swiftly to warn the public of any investment scams.   

Financial Licensing remains open
Full licensing for financial advice providers remains open.  Our team is committed to processing your application as soon as possible.  We are available to assist you -  please contact us through the usual channels. 

KiwiSaver hardship withdrawals
KiwiSaver hardship withdrawals are designed as a ‘last resort’ and there is a process you must follow to apply.  Find out more about applying for a KiwiSaver hardship withdrawal.

Details on doing business at Alert Level 3 can be found at the COVID-19 government website.

Search Results

Found 34 results. Displaying page 3 of 3

  1. 24 March 2020

    FMA COVID-19 Update 24 March 2020

    Update 24 March 2020: Financial advice is not covered by the definition from the Government of workplaces/offices that need to remain open but it clearly remains an important service.

  2. 23 March 2020

    FMA COVID-19 Update 23 March 2020

    Update 23 March 2020: The Government has confirmed that financial services are essential services that need to continue to operate when New Zealand moves to Level 4 in its COVID-19 response.

  3. 20 March 2020

    FMA COVID-19 Update 20 March 2020

    We are closely monitoring the coronavirus situation and thinking carefully about all necessary actions to ensure customers and investors are protected and markets continue to function well.