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Official Information Act requests

The Official Information Act 1982 (OIA) gives New Zealanders the right to request official information.

Before requesting official information from us, please check our website first as you may find the information you are looking for is already publicly available.

Requests should include your name, your postal address or preferred email address, and specific details of the information you want.

Email a request to: questions@fma.govt.nz

Post a request to:

Financial Markets Authority
PO Box 106 672
Auckland 1143
New Zealand

Or call us: 0800 434 567

We will acknowledge your request as soon as practicable and will respond to your request no later than 20 working days after we receive it. In some circumstances the OIA allows for an extension of time – if we require an extension we will contact you.

We may withhold information for specific reasons. If this occurs, we will explain the reasons why. For more on why information can be withheld see sections 6, 9 and 18 of the OIA.


We may invoice you for the costs of responding to your information request. Charges are for staff time and resources if your request requires considerable labour and materials or requires significant collation and research.


If you are unhappy with our response you have the right to seek a review of the response by the Ombudsman.

More information

The Ombudsman provides a useful guide on making an OIA request. This guide includes information on the Act, how to make a request, what an agency must do to respond and tips for making requests.