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Promoting fair, efficient and transparent financial markets


Case updates

  • Hanover

    Investor Alert: Final call for eligible investors in the Hanover settlement to make a claim before 16 February 2018

    We urge eligible investors in the Hanover settlement who have not yet made a claim for their money, to do so before Friday 16 February 2018.

    Deloitte is managing the distribution of investors’ funds. To date, 85 % of eligible investors have responded to correspondence and received their money.

    There are around 600 eligible investors who have either returned incomplete information to Deloitte or are yet to make a claim.

    We strongly encourage these eligible investors, or family members of eligible investors, who still need to claim their money, to contact the Hanover distribution team at Deloitte. 

    Email the distribution team at nzhanover@deloitte.co.nz  or leave a message on the dedicated toll free phone number 0800 426 683 and the team will respond to your call.  

    Further information can be found at www.deloitte.co.nz

    Money not claimed following this process will be sent to Inland Revenue.

  • Forestlands

    Update for Forestlands investors

    See all our updates for Forestlands.


    KiwiSaver sales and advice

    This guidance note outlines our view on what advisers or providers of KiwiSaver should talk to investors about, types of advice and the use of customer incentives.

    Read more >


    A guide to the FMA's view of conduct

    This guide describes why good conduct matters and how high standards of conduct support fair, efficient and transparent markets.  

    Read more >


    Code of Professional Conduct for AFAs

    The revised Code of Professional Conduct has now been published. See how this impacts you.

    Read more >


Latest reports

Latest reports

  • CPA

    Accredited Body Report - Certified Practising Accountants (CPA) Australia

    12 December 2017


    Accredited Body Report – New Zealand Institute of Chartered Accountants (NZICA)

    12 December 2017


Latest guidance

Latest guidance

  • BKBM

    Bank Bill Benchmark Rate guidance

    11 October 2017

    To raise awareness about how BKBM and closing rates are calculated and the related controls, we have published a resource sheet and an industry guidance note.

  • SPH

    Guidance on substaintial product holder disclosures

    27 September 2017

    This guidance note is to assist substantial product holders in understanding their obligations and help to promote consistency in disclosures.

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