Make a complaint

We deal with a range of complaints about New Zealand's financial markets and the people who operate in them. Complaints are important to us and help us to:

  • monitor whether financial markets are working as they should
  • detect and act on misconduct
  • gather information to help us determine where we should direct our attention and priorities.

Before you get in touch, please read the information below to ensure we are the right agency to deal with your issue.

Make a complaint, report misconduct or give us a ‘tip-off’

Make a complaint online

FMA complaints line: 0800 434 566

+64 3 962 2698 for overseas callers
Monday to Thursday - 8:30am to 5:00pm
Friday - 9:00am to 5:00pm

Next steps

We consider all information we receive, but we can't investigate each complaint. Read more about how we deal with complaints.

If you are concerned about the need to protect your identity, please raise it with us when you make your complaint. You may also like to read our whistleblowing and informants page.

Please note you can provide information anonymously, but this may limit our ability to investigate your complaint. If you can, please give us your contact details.