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  1. 2 July 2024

    Fair Conduct Programme

    A fair conduct programme (FCP) means effective policies, processes, systems and controls that are designed to ensure the financial institution’s compliance with the fair conduct principle.
    Tags
    Banking, Conduct, Insurance Providers, Conduct of Financial Institutions Bill (CoFI), Financial Institutions, Managed Investment Schemes, Roles, Business, Managed investment schemes
    Type
    Page

  2. 19 November 2015

    Financial Markets Conduct Regulations amended

    While the Financial Markets Conduct Regulations 2014 (FMC Regulations) covered the detail necessary for the Financial Markets Conduct Act 2013 (FMC Act) to come into force on 1 December 2014, the size and complexity of the reforms meant the Government needed to defer some non-urgent matters.
    Tags
    Regulation updates, FMC Act, Legislation, Business
    Type
    Page

  3. 24 April 2020

    Conduct expectations in response to COVID-19

    Conduct expectations in response to COVID-19. The FMA and other members of the Council of Financial Regulators (CoFR) are continuing to closely monitor the impact of COVID-19 on New Zealand’s financial system.
    Tags
    Client money or property services provider, COVID-19, Cryptocurrencies, Derivatives, Financial Adviser, Independent trustee, Market operator, Roles, Ways to invest, Investing, Business, Consumer, News & Insights
    Type
    Page

  4. 29 January 2019

    Life Insurer Conduct and Culture 2019

    Findings from an FMA and RBNZ review of conduct and culture in New Zealand life insurers.
    Tags
    Reports and Papers, Financial Advice Provider, Roles, Business, News & Insights
    Type
    PDF

  5. 30 November 2022

    Fair Conduct Programmes information sheet

    This information sheet provides information and examples to help entities establish, implement and maintain their fair conduct programmes (FCPs). It will be useful for entities holding or applying for a licence to act as a financial institution under the Financial Markets Conduct Act 2013 (FMC Act), and anyone involved in establishing, implementing and maintaining an FCP.
    Tags
    Banking, Conduct, Insurance Providers, Financial Institutions, Business
    Type
    PDF

  6. 30 May 2018

    Financial Services Conduct and Culture Review

    RBNZ and FMA briefed the Finance and Expenditure Select committee on the Australian Royal Commission (RC) into Misconduct in Banking, Superannuation and Financial Services Industry, and the response by regulators in New Zealand.
    Tags
    Conduct, Media release, Business, News & Insights
    Type
    Page

  7. 1 April 2014

    FMA's new role as regulator of conduct

    FMA's new role as regulator of conduct information sheet talks to the FMA replacing the Commerce Commission as the primary regulator of conduct in relation to financial products and services from 1 April 2014.
    Tags
    FMC Act, Legislation, Business, FMA
    Type
    Page, Guidance

  8. 2 February 2017

    Submissions Report Conduct Guide consultation

    This is a summary of the submissions received by the FMA in response to the consultation of draft guide to the FMA's view of conduct, 2017.
    Tags
    Conduct, Consultations, Business
    Type
    PDF, Submission form

  9. 28 September 2018

    Consumer views of financial providers' conduct

    The aim of the research is to help the FMA understand consumer experience of the conduct of (and communications) from financial service providers.
    Tags
    Authorised body under a FAP, Directors, Offer disclosure for equity and debt offers, Roles, Reports and Papers, Conduct, Financial Institutions, Business, Managed investment schemes, News & Insights
    Type
    Page, Research

  10. 1 September 2018

    Consumer Views of Financial Providers’ Conduct

    The FMA commissioned Buzz Channel to conduct research among New Zealanders to understand their experience with financial services providers.
    Tags
    Reports and Papers, Financial Advice Provider, Roles, Business, News & Insights
    Type
    PDF

  11. 15 November 2018

    Bank Conduct and Culture Report 2018

    The FMA and the RBNZ commissioned Buzz Channel to conduct an online survey among New Zealanders to understand their experience of the conduct and culture of the main bank they use for their personal banking. This is the report.
    Tags
    Reports and Papers, Banking, Business, News & Insights
    Type
    PDF, Surveys

  12. 5 November 2018

    Bank Conduct and Culture Consumer Survey

    The FMA and the RBNZ commissioned Buzz Channel to conduct an online survey among New Zealanders to understand their experience of the conduct and culture of the main bank they use for their personal banking.
    Tags
    Directors, Financial Advice Provider, Conduct, Roles, Banking, Business
    Type
    Page, Surveys, Research

  13. 28 July 2016

    FMA releases conduct guide for feedback

    FMA has released a guide to how it will examine whether financial services providers are demonstrating good conduct under the Financial Markets Conduct Act (FMC Act).
    Tags
    Conduct, Media release, Business, News & Insights
    Type
    Page

  15. 30 August 2012

    FMA's first year - oversight of market conduct report

    The Financial Markets Authority has published its first report on the key issues and themes to emerge from market oversight activities in the first 12 months since it was established.
    Tags
    Media release, FMA, News & Insights
    Type
    Page