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  1. 8 August 2022

    Conduct

    Conduct is how market participants behave and how they serve the needs of customers. It is about how a business operates as a whole, and it’s driven by the culture and the governance of the organisation.This page explains the FMA's expectation of conduct by organisations that fall under its remit

  2. 2 July 2024

    Fair Conduct Programme

    A fair conduct programme (FCP) means effective policies, processes, systems and controls that are designed to ensure the financial institution’s compliance with the fair conduct principle.

  3. 24 January 2023

    Financial Markets Conduct Act

    The Financial Markets Conduct Act 2013 forms the foundation that allows the FMA to provide quality regulation in financial services and capital markets here in NZ. Read more about the Financial Markets Conduct Act here.

  6. 31 March 2025

    Everyday finance

    These pages explain how everyday financial services like banking and insurance are impacted by the Conduct of Financial Institutions (CoFI) Act, what conduct you should expect from them and what to do when things don't go as expected.

  7. 21 July 2022

    Research

    Research conducted by the FMA about financial service providers, products and consumers is published on this page.

  8. 20 March 2025

    Key terms under the CoFI regime

    The Financial Markets (Conduct of Institutions) Amendment Act 2022 has introduced some key terms to describe the framework for regulating the conduct of financial institutions in New Zealand – also known as the CoFI regime. This page lists some of the key terms and their definitions.

  9. 12 March 2025

    Working with a financial adviser

    Learn what it's like working with an adviser. All advisers must follow the new Code of professional conduct for Financial Advice Services.

  10. 31 March 2025

    Banking

    The FMA regulates certain products that may be offered by banks (e.g. managed funds) to you. The FMA is interested in the overall conduct of banks. THe FMA does not have a direct legislative mandate for regulating the conduct of providers of core retail banking (such as lending, credit and bank accounts).

  12. 7 April 2025

    Investment planning and financial advice

    The FMA talks about designing an investment plan and giving financial advice while meeting with your obligations under the Financial Markets Conduct (FMC) Act 2013.

  13. 10 April 2025

    Financial Advice Provider (FAP)

    A financial advice provider (FAP) is an individual or entity (e.g. a company) that provides a financial advice service. Find out more about licensing, registration, costs and ongoing obligations as well as how to comply with the new Code of Professional Conduct for financial advice services including competence, knowledge and skill requirements as well as requirements for ethical behaviour, conduct and client care.

  14. 4 October 2024

    Offers under the FMC Act

    Anyone offering financial products for issue or sale needs to comply with financial markets legislation. The Financial Markets Conduct Act 2013 (FMC Act) defines these people as issuers. See more on how they are defined and other disclosure requirements.

  15. 5 December 2024

    Focus areas

    The FMA uses a range of tools to support the functioning of financial markets and services, and compliance with legislation. This section contains information about conduct regulation, ethical finance, climate related disclosures, innovation in financial markets, AML/CFT and consultations.