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29 September 2021

AML/CFT monitoring insights report 2021

Insights from the FMA’s monitoring of New Zealand’s anti-money laundering and countering financing of terrorism measures by FMA reporting entities from 1 July 2018 – 30 June 2021

Tags

AML/CFT, Reporting entities, Roles, Business

Type

PDF, Report
1 November 2018

Bank Conduct and Culture Review

Findings from the 2018 FMA and RBNZ review of conduct and culture in New Zealand retail banks. The overall objective of this review was to understand whether there are widespread conduct and culture issues present in banks in New Zealand.

Tags

Banking, Conduct, Business

Type

PDF, Report
20 May 2019

Audit Quality Perceptions - research summary 2019

The FMA commissioned Buzz Channel to conduct research to help understand how users of audit services in New Zealand perceive auditors’ contribution to fair, efficient and transparent NZ financial markets.

Tags

Reports and Papers, Auditors, Roles, Business, News & Insights

Type

PDF, Research
1 September 2018

Consumer Views of Financial Providers’ Conduct

The FMA commissioned Buzz Channel to conduct research among New Zealanders to understand their experience with financial services providers.

Tags

Reports and Papers, Financial Advice Provider, Roles, Business, News & Insights

Type

PDF
6 July 2021

Investor Confidence Report 2021

This annual report is intended to measure the level of confidence the New Zealand public have in the New Zealand financial markets along with perceptions and awareness of the FMA.
The research is conducted by an exernal provider. This is the Investor confidence survey results published in 2021.

Tags

Reports and Papers, Business, FMA, News & Insights

Type

PDF, Surveys
24 June 2020

Investor Confidence Report 2020

This annual report is intended to measure the level of confidence the New Zealand public have in the New Zealand financial markets along with perceptions and awareness of the FMA.
The research is conducted by an exernal provider. This is the Investor confidence survey results published in 2020.

Tags

Business

Type

PDF, Surveys
1 December 2021

Financial Markets Authority Efficiency, effectiveness and baseline review

The purposes of this Review are to provide assurance regarding the extent to which the FMA is focused on the right activities in support of its main statutory objectives and the
extent to which resources are efficiently and effectively directed to these ends. The Review is also
aimed at identifying opportunities for improving organisational performance. The report was produced by PwC for the FMA.

Tags

Obligations, Reports and Papers, Business, FMA, News & Insights

Type

PDF
1 May 2018

Investor Confidence Report 2018

The FMA commissioned Buzz Channel to measure New Zealanders’ attitudes towards and confidence in New
Zealand’s financial markets. This is the 2019 survey report.

Tags

Reports and Papers, Business, News & Insights

Type

PDF, Surveys
2 July 2018

QFE insurance providers’ replacement business practices

This thematic review published in July 2018 focuses on QFE insurance providers’ replacement business practices and assesses how their policies and procedures are designed to ensure consumer protection at the point of policy replacement.

Tags

Reports and Papers, Insurance Providers, Business, News & Insights

Type

PDF
21 September 2021

Review of credit card repayment insurance products

In our 2019 Life Insurer Conduct and Culture review, we found that “certain products often provided poor value, and consequently poor outcomes for customers, because of limited benefits, and misunderstanding of coverage and eligibility”.
We carried out this additional review to gain a better understanding of the suitability of CCRI for consumers.
While most providers have withdrawn CCRI products from sale, there are still several hundred thousand existing policies, whose holders may not need or understand the product and are at risk of experiencing poor outcomes if they need to make a claim.

Tags

Roles, Financial Institutions, Business

Type

PDF, Report
21 August 2020

MyFiduciary Report 2020

This report was commissioned by the Financial Markets Authority (FMA). In the report we examine how active or passive each KiwiSaver Provider is. We also examine whether investment management fees differ between active and passive approaches.

Tags

Reports and Papers, KiwiSaver providers, Roles, Business, Managed investment schemes, News & Insights, Supervisor

Type

PDF
15 November 2018

Bank Conduct and Culture Report 2018

The FMA and the RBNZ commissioned Buzz Channel to conduct an online survey among New Zealanders to understand their experience of the conduct and culture of the main bank they use for their personal banking. This is the report.

Tags

Reports and Papers, Banking, Business, News & Insights

Type

PDF, Surveys
18 May 2022

Value for Money Industry Report

FMA and Supervisor report for Managed Investment Scheme Managers and KiwiSaver Managers that covers FMA and Supervisor findings from the Value for Money implementation pilot.

Tags

Reports and Papers, Roles, Business, Managed investment schemes, News & Insights, Supervisor

Type

PDF
17 August 2023

AML/CFT Explanatory Note: Electronic Identity Verification Guideline

This Explanatory Note: Electronic Identity verification Guideline replaces the previous Explanatory Note that was published by the Anti-Money Laundering and Countering Financing of Terrorism (AML/CFT) Supervisors in December 2017.

Tags

AML/CFT, Compliance, Roles, Reporting entities, Business

Type

PDF, Guidance
1 July 2019

AML/CFT Annual Report form

This is a form for completion by all AML/CFT reporting entities to the FMA that should be completed and submitted on an annual basis.

Tags

AML/CFT, Roles, Business

Type

Submission form, PDF