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  1. 15 March 2021

    How do I find an adviser?

    There are a number of ways you can choose a Financial Advice Provider. The key is to know what you want to achieve from that advice, then do your homework to make sure you choose a Financial Advice Provider who meets your needs.
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    Financial advice, Get advice, Mortgage advice, Insurance advice, Investment advice, Investing, Consumer
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  2. 24 May 2021

    What to expect from your financial adviser

    When you deal with a licensed financial advice provider NZ law entitles you to minimum standards of service. Most financial advice providers must be licensed by the Financial Markets Authority. Learn more about what to expect from your financial adviser
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    Consumer
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  3. 16 January 2024

    Insurance

    When you buy insurance products, you have certain rights and your provider has obligations to make sure you're treated fairly and those products suit your needs. The FMA monitors both insurers and the financial advisers selling insurance products to ensure they are delivering those outcomes.

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    Insurance, Life insurance, General and other insurance, Consumer
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  4. 21 January 2023

    Disputes and consumer protection

    The Banking Ombudsman investigates and resolves disputes between customers and their banks.
    They also deal with complaints about a range of non-bank financial service providers. The Reserve Bank of New Zealand is the prudential supervisor of banks and insurance companies.
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    Consumer
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  5. 23 May 2019

    Superannuation products

    Superannuation schemes are managed fund investments. When you save via a superannuation scheme, your money is pooled with other New Zealander’s in your scheme and is spread across different kinds of investments. Some schemes offer additional benefits such as life or disability insurance. If you’re considering joining a workplace savings scheme instead of KiwiSaver, make sure you compare the benefits first.
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    KiwiSaver & Superannuation, Consumer
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  6. 15 March 2021

    Insurance advice

    An insurance adviser works with you to: Understand your needs and goals, work out what you can afford to pay in premiums, find options to suit your situation an more. An insurance adviser is a go-between who deals with insurers to arrange your insurance. They will also help if you need to claim on your insurance.
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    Financial advice, Get advice, Insurance advice, Investing, Consumer
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  7. 1 May 2024

    Real life scam stories

    Around one in five Kiwis has been targeted by an investment scam, real stories of everyday Kiwis who lost money to investment scams – but took positive action by reporting it to the FMA and then sharing their stories so others can see what scams look like.
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    Scams
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  8. 8 April 2024

    Derivatives issuers

    A derivatives issuer that makes a regulated offer of derivatives must be licensed by the FMA. This page contains information about derivatives, obligations for derivatives issuers, and who needs to comply.
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    Compliance, Derivative Issuer, Obligations, Licensing & registration, Roles, Business
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  9. 8 May 2023

    Contact

    Find out how to contact the FMA if you wish to ask us a question; make a complaint; contact our helplines, visit our offices or make a media enquiry.
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    FMA
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  10. 15 March 2021

    Frequently asked questions

    The FMA answers many questions on a daily basis. We have recorded the most frequently asked questions on this page. Check this page first before submitting your question to us - it may save you time. If you can’t find the information you’re looking for then please submit your question to us via [email protected] or call our helpline on 0800 434 566. .
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    Business
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