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  1. 22 March 2018

    FMA publishes review of adviser conduct in life insurance

    The FMA has issued warnings to four registered financial advisers in relation to providing advice on replacement insurance policies, for breaches of the obligation in section 33 of the Financial Advisers Act 2008 to exercise care, diligence and skill.
    Tags
    Media release, Conduct, Business, News & Insights
    Type
    Page

  3. 23 September 2021

    Review of credit card repayment insurance products

    The FMA has conducted a review of credit card repayment insurance products to gain a better understanding of providers’ practices, and the product’s suitability for consumers. We advise anyone who has purchased this sort of insurance to read the report.
    Tags
    Financial Advice Provider, Roles, Reports and Papers, Banking, Insurance Providers, Financial Institutions, Business, News & Insights
    Type
    Page

  4. 2 July 2018

    QFE insurance providers’ replacement business practices

    This thematic review published in July 2018 focuses on QFE insurance providers’ replacement business practices and assesses how their policies and procedures are designed to ensure consumer protection at the point of policy replacement.
    Tags
    Reports and Papers, Insurance Providers, Business, News & Insights
    Type
    PDF

  5. 21 September 2021

    Review of credit card repayment insurance products

    In our 2019 Life Insurer Conduct and Culture review, we found that “certain products often provided poor value, and consequently poor outcomes for customers, because of limited benefits, and misunderstanding of coverage and eligibility”.
    We carried out this additional review to gain a better understanding of the suitability of CCRI for consumers.
    While most providers have withdrawn CCRI products from sale, there are still several hundred thousand existing policies, whose holders may not need or understand the product and are at risk of experiencing poor outcomes if they need to make a claim.
    Tags
    Roles, Financial Institutions, Business
    Type
    PDF, Report

  11. 22 July 2021

    Insurance conduct and culture: Fire and general insurers update

    Findings from the FMA’s evaluation of New Zealand fire and general insurers’ responses to the 2019 Life Insurer Conduct and Culture review
    Tags
    Financial Adviser, Reports and Papers, Roles, Insurance Providers, Financial Institutions, Business, News & Insights
    Type
    Page

  12. 13 November 2020

    FMA monitoring shows steady improvement in quality of listed company audits

    The Financial Markets Authority released its Audit Quality Monitoring Report for 2020. Audit quality has continued to improve, with the overall number of issues discovered by the FMA reducing over time.
    Tags
    Regulation, Media release, Auditors, Roles, Business, News & Insights
    Type
    Page