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  1. 21 January 2023

    Disputes and consumer protection

    The Banking Ombudsman investigates and resolves disputes between customers and their banks.
    They also deal with complaints about a range of non-bank financial service providers. The Reserve Bank of New Zealand is the prudential supervisor of banks and insurance companies.
    Tags
    Consumer
    Type
    Page

  2. 15 March 2021

    Frequently asked questions

    The FMA answers many questions on a daily basis. We have recorded the most frequently asked questions on this page. Check this page first before submitting your question to us - it may save you time. If you can’t find the information you’re looking for then please submit your question to us via [email protected] or call our helpline on 0800 434 566. .
    Tags
    Business
    Type
    Page

  3. 9 August 2023

    KiwiSaver default funds

    The New Zealand Government has recently announced new providers of KiwiSaver default funds, to enhance the financial wellbeing of default KiwiSaver members in retirement. See more information from the Ministry of Business, Innovation and Employment (MBIE) on this page.
    Tags
    Consumer
    Type
    Page

  4. 9 June 2023

    KiwiSaver & Superannuation

    This section of the FMA website talks about the New Zealand superannuation scheme, KiwiSaver and how to manage your KiwiSaver to achieve your retirement goals. We also provide you with information about other superannuation schemes, and how to transfer your overseas retirement fund to New Zealand. 
    Tags
    KiwiSaver & Superannuation, Consumer
    Type
    Page
    • Suspected scam

    3 May 2024

    Kiwibank – Fake term deposits

    A scam offering fake term deposits using the name of Kiwibank is targeting New Zealanders.
    Tags
    Suspected scam, Scams
    Type
    Page

  6. 6 June 2024

    Fisher Funds Group DBG

    Fisher Funds Group includes members: FISHER FUNDS WEALTH INVESTMENTS LIMITED PARTNERSHIP, Fisher Funds Wealth Limited, Fisher Funds Wealth Investment Management Limited and Portfolio Custodial Nominees Limited.
    Tags
    Roles, Reporting entities, Business, Designated Business Group (DBG)
    Type
    Page

  7. 5 August 2021

    Online investing platforms

    Online investing platforms enable you to trade shares and other financial products yourself online. They are usually easy to use and often cheaper than a share broker, but you need to be comfortable making your own decisions as you won’t receive advice and often you won’t receive research reports.
    Tags
    Investing, Online investing platforms, Ways to invest, Consumer
    Type
    Page

  8. 24 June 2024

    Spotlight on: Balanced Funds

    The FMA editorial team talks about managed funds in this article. “A balanced fund usually has moderate risk, so you’re not risking as much uncertainty of achieving your investing goals or as much potential for loss by being in one. But remember to check your fund type is still good for your situation – if you’re getting closer to retirement or buying that first home, it’s time to start thinking about a more conservative fund.”
    Tags
    KiwiSaver & Superannuation, Article, Consumer, News & Insights
    Type
    Page

  9. 24 June 2024

    Spotlight on: Growth Funds

    Growth funds are best if you need higher growth in your investment over the long term. The FMA editorial team talks about growth funds in this article.
    Tags
    KiwiSaver & Superannuation, Article, Consumer, News & Insights
    Type
    Page

  10. 24 June 2024

    Spotlight on: Conservative Funds

    The most important thing you can do with your KiwiSaver is make sure you’re in the right fund. The FMA editorial team talks about conservative funds in this article. Find out what a conservative fund is, and who it is most suited for.
    Tags
    KiwiSaver & Superannuation, Article, Consumer, News & Insights
    Type
    Page
    • Imposter website

    26 June 2024

    pioneerfinanceltd.com – Imposter website

    The trading platform pioneerfinanceltd.com claims to be established in New Zealand, we do not believe this is true.
    Tags
    Imposter website, Investor warning, Consumer, Scams
    Type
    Page

  13. 2 July 2024

    Fair Conduct Programme

    A fair conduct programme (FCP) means effective policies, processes, systems and controls that are designed to ensure the financial institution’s compliance with the fair conduct principle.
    Tags
    Banking, Conduct, Insurance Providers, Conduct of Financial Institutions Bill (CoFI), Financial Institutions, Managed Investment Schemes, Roles, Business, Managed investment schemes
    Type
    Page

  14. 3 July 2024

    Vero

    FMA filed High Court proceedings against Vero Insurance New Zealand Limited for failing to apply multi-policy discounts, which led to affected customers being overcharged approximately $8.7 million in premiums. View the case timeline on this page.
    Tags
    Court – civil, Powers, Enforcement
    Type
    Page

  15. 28 September 2018

    Binary options

    Binary options are very high risk, even for experienced investors. Find out more about binary options and their risks and returns on this page.
    Tags
    Binary options, Ways to invest, Investing, Consumer
    Type
    Page