Page last updated: 25 March 2025

Report a scam

Report the scam to the FMA if you suspect you've been targeted by an investment or financial scam.

On this page you will find the warnings signs of a scam, how to avoid falling into an investment scam trap, what to do if you've been scammed and contact details for how to get in touch with us.

Report a scam

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Targeted by an investment scam?

When to contact us

  • Contact the FMA if the scam relates to an illegal investment offer or scheme. Please ensure you include your contact details so that we can be get in touch with you.
  • Consumer Protection NZ publishes a list of scam alerts on their Facebook page.
  • Department of Internal Affairs lists a range of scams by format, e.g., email, text message, phone, fax and postal scams. You can report scams to them, including forwarding text message scams to 7726 (SPAM).

Information you should provide us

We will investigate the scam based on the information you provide alongside our own enquiries. Please provide us with as much information as possible, including:

  • A brief overview of what’s happened, the amount you have lost, who was involved (name, websites etc.) and how you were contacted.
  • If available, please provide any supporting information such as emails, screenshots, brochures, pdfs and any relevant links.

We may reach out to you for further information. Please ensure you include your contact details so that we can get in touch with you.

We are unable to help with the recovery of your funds, but we can give you advice and would encourage you to get in touch with your bank or transfer services as soon as possible. We are limited in what we can do if the scammers are overseas, but if they are in New Zealand, we can investigate and warn others.

Report a scam

Actions to take if you've been scammed

  1. Stop all contact with the scammer. If they phone, hang up. If they send emails or letters, don’t reply. If you maintain contact, they will only try to get more money or information out of you.

  2. Contact your bank immediately. They will have a policy to deal with fraud. If you have sent money through another bank or transfer service, contact the service you used to do that.

  3. Tell family or friends what’s happened.It can be hard to admit that you’ve been tricked and lost money, but scammers rely on this shame and secrecy because it helps them keep scamming others.

  4. Report the investment scam to the FMA

  5. Contact Victim Support via their website or by phoning 0800 842 846. They can provide free emotional and practical support and information.

Latest warnings and alerts

Faze.capital – Suspected scam
We recommend caution when dealing with the website faze.capital.
Soft-cloudltd.com - impersonating a NZ company, offering unreasonably high returns
We are concerned that soft-cloudltd.com may be operating a scam and is offering returns that appear to be unrealistically high.
SmartFactoryFX– Facebook recruitment, investors unable to withdraw funds   
The FMA has been made aware of victims who were referred to SmartFactoryFX and directed to a “trading mentor” on Facebook, after initially receivi ...
Blackridge Partners Limited – Advance fee scam, withholding funds
We are aware of an investor is unable to withdraw their invested funds with Blackridge Partners Ltd. Various upfront fees and tax payments are require ...
XPro + associated providers (Shiiro Academy, B2Pay, Homnifi) – Multi-level marketing schemes offering financial services without registration, false and misleading claims
XPro promotes the products of several ‘Partner’ schemes: Shiiro Academy, B2Pay, and Homnifi. Each of these Partner schemes offers financial produc ...
CapitalsXPlus – Impersonating NZ company, withholding client funds
CapitalsXPlus and its website may be operating a scam and withholding investor funds. The FMA advises caution.
Lquid Finance T/A Lquid Pay – Suspected scam, false compliance claims, unregistered provider
Lquid Pay claims to offer cryptocurrency payment cards in New Zealand, but it is not registered to provide this service in New Zealand.
CapitalXTrade and Coyken – Suspected scam, ASIC warning
We are aware of two investors have lost money after investing with CapitalXTrade. We understand that representatives of CapitalXTrade use aggressive s ...
Peachlimit.com – Scam misusing NZ company details
PeachLimit offers financial services including trading services in stocks, cryptocurrencies and foreign exchange. It is not registered to provide fina ...
Txex - WhatsApp educational and investment platform scam
The FMA is aware of a current investment scam operating through the WhatsApp messaging platform.