Page last updated: 25 March 2025

Report a scam

Report the scam to the FMA if you suspect you've been targeted by an investment or financial scam.

On this page you will find the warnings signs of a scam, how to avoid falling into an investment scam trap, what to do if you've been scammed and contact details for how to get in touch with us.

Report a scam

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Targeted by an investment scam?

When to contact us

  • Contact the FMA if the scam relates to an illegal investment offer or scheme. Please ensure you include your contact details so that we can be get in touch with you.
  • Consumer Protection NZ publishes a list of scam alerts on their Facebook page.
  • Department of Internal Affairs lists a range of scams by format, e.g., email, text message, phone, fax and postal scams. You can report scams to them, including forwarding text message scams to 7726 (SPAM).

Information you should provide us

We will investigate the scam based on the information you provide alongside our own enquiries. Please provide us with as much information as possible, including:

  • A brief overview of what’s happened, the amount you have lost, who was involved (name, websites etc.) and how you were contacted.
  • If available, please provide any supporting information such as emails, screenshots, brochures, pdfs and any relevant links.

We may reach out to you for further information. Please ensure you include your contact details so that we can get in touch with you.

We are unable to help with the recovery of your funds, but we can give you advice and would encourage you to get in touch with your bank or transfer services as soon as possible. We are limited in what we can do if the scammers are overseas, but if they are in New Zealand, we can investigate and warn others.

Report a scam

Actions to take if you've been scammed

  1. Stop all contact with the scammer. If they phone, hang up. If they send emails or letters, don’t reply. If you maintain contact, they will only try to get more money or information out of you.

  2. Contact your bank immediately. They will have a policy to deal with fraud. If you have sent money through another bank or transfer service, contact the service you used to do that.

  3. Tell family or friends what’s happened.It can be hard to admit that you’ve been tricked and lost money, but scammers rely on this shame and secrecy because it helps them keep scamming others.

  4. Report the investment scam to the FMA

  5. Contact Victim Support via their website or by phoning 0800 842 846. They can provide free emotional and practical support and information.

Latest warnings and alerts

ATS Trading Service Limited – Suspected scam, withholding funds
Warning: ATS Trading Service Limited is a suspected investment scam. Investors risk losing funds. Avoid dealings and stay alert to recovery scams.
Soltcll.net – False NZ company claims, fake NZ company and insurance certificates
Beware of Soltcll.net scam falsely claiming NZ ties. Verify company links via the official New Zealand Companies Register.
“Angela Karsch” and Bitwave Equity – Suspected crypto scam using hijacked social media profile
Crypto scam alert: Bitwave Equity uses hijacked Facebook/WhatsApp to target victims. Avoid Angela Karsch/Angela Fox profiles.
Finiwise.com – Advance fee scam, withholding funds
FMA warns FiniWise is likely a scam; investors report withdrawal issues. Exercise extreme caution with FiniWise.
Caddington Limited – Suspected scam, fake pre-IPO offers
Caddington Limited is falsely offering Revolut IPOs in NZ; not FMA-registered. Beware of misleading investment scams.
ACE International Ltd and Dennis Paul – Misleading claims about cryptocurrency scheme, former unregistered financial service provider
The FMA recommends caution when dealing with ACE International Ltd, its website ACEInternational.co.nz, or its former director Dennis Paul.
Zavrox and associated websites – Fake Bitcoin giveaways, advance fee scam
We are aware of videos posted on social media featuring celebrities, making fake free Bitcoin offers when signing up with Zavrox (www.zavrox.com). The ...
Faze.capital – Suspected scam
We recommend caution when dealing with the website faze.capital.
Soft-cloudltd.com - impersonating a NZ company, offering unreasonably high returns
We are concerned that soft-cloudltd.com may be operating a scam and is offering returns that appear to be unrealistically high.
SmartFactoryFX– Facebook recruitment, investors unable to withdraw funds   
The FMA has been made aware of victims who were referred to SmartFactoryFX and directed to a “trading mentor” on Facebook, after initially receivi ...