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Page last updated: 31 July 2023

Research

The FMA conducts a range of research annually to inform the work that we do. View our research reports on this page.

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Found 11 results. Displaying page 1 of 1

  1. Research

    2 December 2024

    Consumer Confidence Survey Report

    This report is the result of our inaugural Consumer Confidence Survey which asks consumers about their experiences with their financial services provide.
  3. Surveys
    News
    Reports and Papers

    24 October 2024

    Ease of Doing Business Survey

    This research helps us to better understand the impact that our work has on market participants and stakeholders. It informs the way we work and our focus on continuous improvement in our effectiveness and efficiency.
  6. Research

    18 July 2024

    FMA Research Publication: Understanding Fairness in Financial Services

    The core purpose of the Financial Markets Authority (FMA) is to promote and facilitate fair, efficient, and transparent financial markets and to promote confident and informed participation in financial services. This research report focuses on understanding fairness in financial services.
  7. Research

    14 September 2022

    KiwiSaver Statements survey

    KiwiSaver statements survey to understand members’ engagement with their annual statement and attitudes towards KiwiSaver.
  8. Research

    4 August 2022

    Consumer Experience with the Financial Sector Survey

    The Consumer Experience with the Financial Sector survey is our inaugural, nationally representative survey of New Zealand consumers. The FMA commissioned the survey to gain a comprehensive understanding of consumer experiences with the financial sector. The research reveals insights into the mindset and motivations of consumers as they manage their money and deal with financial services firms.
  9. Investor information
    Consumer

    29 July 2022

    Investor confidence report – annual results

    The 2022 Investor Confidence Survey found 66% of investors are confident in the country’s financial markets, down from 72% in 2021. View all annual Investor Confidence reports on this page.
  10. Research

    28 July 2022

    Ethical Investment Journey Research

    This report contains the findings from a qualitative study interviewing a range of New Zealanders about their experience of and journey to buying an ethical* investment.
  11. Surveys

    5 November 2018

    Bank Conduct and Culture Consumer Survey

    The FMA and the RBNZ commissioned Buzz Channel to conduct an online survey among New Zealanders to understand their experience of the conduct and culture of the main bank they use for their personal banking.