How to talk with someone about a scam

Are you worried that someone you know might be getting scammed? You want to support them, but that’s easier said than done. Having a kōrero about a potential scam might be upsetting or scary. They may be defensive. You might be too. That’s totally normal. The most important thing to do is help one another get through. By checking it out together, you can stop a scam. 

Keep in mind that…

… it’s okay to be concerned. Remember that anyone can get scammed.

Anyone can get scammed – and as scams get more sophisticated, it’s harder to identify and avoid them. When someone you care about comes to you about an investment you think might be a scam, it’s normal to feel concerned. Keep in mind that they’re telling you because they trust you. The kōrero you have is a big opportunity to help them avoid getting scammed. This isn’t their fault, but you can help them find a solution. 

… chances are, you’ll see the scam differently.

There’s a good chance your loved one will be excited or guarded about an investment scam. They’ll probably see it as an opportunity. That’s why it’s so important to talk with them about it with empathy. Your outside opinion can help them see a potential scam for what it really is. 

… your superpower is that you care about each other.

When you have a chance to talk with someone about an investment scam, it’s because you both care about each other’s wellbeing. Keep this at the top of your mind through this tricky conversation. You’re chatting it out because you care, and want what’s best for each other. 

How to have a kind scam chat

Start with some broad questions – how did you find the investment? 

Let your loved one share what’s happened. Make sure they feel heard, not judged. 

Check for the surefire signs of a scam together.

Go through their interactions with the potential scammer. See if they’re showing surefire signs of scam: urgency, unrealistic promises, and the fear of missing out. 

Reassure them.

Learning that you may be at risk of a scam can feel pretty whakamā. It’s normal for people to feel embarrassed about a potential scam. The best way to support them is by reassuring them. We’re there to make sure they’re okay, not to judge them. 

Talk about what they can do next.

If your loved one hasn’t been scammed yet, suggest that they say a hard no to any investment offers. If the person offering an investment keeps trying to get them to pay up, suggest that they stop contact all together. They have the right to be impolite. If they have been scammed, get in touch with their bank immediately to see if the transaction can be reversed. Get them in touch with Victim Support, and reach out to the Financial Markets Authority to report the investment scam. 

Have you seen an investment scam? Please report it so nobody else needs to suffer.

Report a scam