I am an e-money payment provider. Do I need a licence or other authorisation under the FMC Act?
There is no specific licence for e-money institutions or payments service providers (together, providers) in New Zealand.
Instead, providers will have a range of obligations under New Zealand’s financial services regulatory regime, including the Financial Markets Conduct Act 2013 (FMC Act) and, potentially, the Non-Bank Deposit Takers Act 2013 (NBDT Act), which is overseen by the Reserve Bank of New Zealand.
The level of regulation will largely depend on whether providers are issuing debt securities as part of their service offering. This would be the case if, in connection with the e-money or payments service, providers accept customer deposits or hold customer funds otherwise than on trust. Read about the NBDT regime on the Reserve Bank’s
Read about issuing debt securities in New Zealand on our website
If customer funds are genuinely held on trust (this will generally be evidenced by funds being held in a separate trust account and maintained with a registered bank) this will not, of itself, be a debt security. This is because funds held in trust are not “deposited with, lent to or otherwise owing” from the service provider, as required by the definition of “debt security” in the FMC Act. You should seek legal advice if you are unsure whether your payments service may involve issuing a debt security (as this will have regulatory consequences under the FMC Act and, potentially, require a licence from the Reserve Bank under the NBDT Act). Read about trust accounts and debt securities in our FAQ
Providers who do not issue debt securities will still have regulatory obligations. For example:
Fair dealing provisions in Part 2 of the FMC Act will apply. These are broad principles that prohibit (among other things) misleading or deceptive conduct and the making of false, misleading or unsubstantiated representations in relation to the supply of financial services. Read more about the fair dealing regime
Providers will likely need to register on the Financial Service Providers Register (FSPR) and, if services are provided to retail clients in New Zealand, join an approved dispute resolution scheme. Read more about registering on the FSP
Providers will likely have obligations under the Anti-Money Laundering and Countering Financing of Terrorism Act 2009 which will include customer due diligence or “KYC” obligations. Read about New Zealand’s AML/CFT regime
More broadly, we expect all financial service providers holding customer funds on trust to do so in accordance with industry best practice and applicable trustee duties. This means, for example, ensuring that trust accounts are clearly identified as such, ensuring that the service provider’s own funds are held separate from customer funds, and keeping clear and readily accessible trust account records.