1. About us
  2. What we do
  3. Building investor capability

Building investor capability

Capable, confident and well-informed investors are an essential part of healthy financial markets. Part of our role is to help investors build this capability. 

Investor Capability Strategy

Our Investor Capability Strategy sets out our areas of focus for 2017 to 2020, and the main ways we target investors.

Our focus is on positively influencing the behaviour of all New Zealand investors in the following areas:

  • choosing and using investment products
  • complex investment products
  • KiwiSaver
  • awareness of high-risk ‘investments’
  • avoiding frauds and scams
  • getting help and advice.

We target investors through a mix of influencing industry and talking directly to investors.

Related documents

Investor Capability Strategy 2015 - 2018

Consumer surveys and testing

We survey consumers to understand current issues and consumer perceptions. Some of these surveys are conducted jointly with other agencies.

Related research papers

We also test key resources with an online panel of consumers. Feedback helps us ensure we are clearly communicating the steps a capable investor should take when considering a specific product or activity.

Consumer advisory network

Our consumer advisory network helps us ensure consumer perspectives are considered and addressed in our investor capability strategy and initiatives, and in our broader regulatory activities.

Members include organisations that work with or represent the views of consumers. Investors are the consumers the FMA’s work most affects. However, because we regulate financial advisers, we also share information and seek feedback on issues that affect consumers of other financial products, such as insurance.

Current member organisations are:

  • Banking Ombudsman Scheme
  • Consumer New Zealand
  • Financial Dispute Resolution
  • FSCL – Financial Services Complaints Limited
  • Insurance and Financial Services Ombudsman Scheme
  • National Building Financial Capability Charitable Trust
  • New Zealand Shareholders Association
  • SavvyKiwi

If your organisation is interested in becoming part of the network please contact us. Member organisations agree to our Charter of Participation.