White papers

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  1. 28 July 2016

    Using behavioural insights to improve financial capability

    160420 Whitepaper Behavioural Insight
    This white paper reflects the interest government has in understanding the best ways to improve financial capability. It aims to assist through providing insights that will serve to improve policy design and consumer protection regulation and supervision. It also challenges market participants who already use these insights in customer marketing to explore how they can make consumer choices easier and more effective when they develop and distribute products.

    http://fma.govt.nz/news/reports-and-papers/white-papers/using-behavioural-insights-to-improve-financial-capability/