Investor capability is a key part of well-functioning financial markets. Part of our role is to help build this capability.
In 2015 we launched our investor capability strategy which sets out our approach to building investor understanding and confidence. The strategy addresses our strategic priority to improve investor decision making.
Consumer insights help shape the resources and initiatives we focus on. We gain these in two key ways:
We survey consumers to understand current issues and consumer perceptions. Some of these surveys are conducted jointly with other agencies.
We also test key consumer resources with an online panel of consumers. Feedback helps us ensure we are clearly communicating the steps a capable investor should take when considering a specific product or activity.
Our consumer advisory network helps us ensure consumer perspectives are considered and addressed in our investor capability strategy and initiatives, and in our broader regulatory activities.
Members include organisations that represent the views of, or work regularly with consumers. Investors are the consumers the FMA’s work most affects, but because we also regulate financial advisers, we also share information and seek feedback on issues that affect consumers of other financial products such as insurance.
Current member organisations are: