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Helplines and offices

Christmas holiday period office hours

Our offices will be closed from 3.30pm Thursday 22 December and will reopen on Monday 9 January 2017. Complaints and enquiries can still be lodged during this period using our online forms, however they will not be processed until 9 January.

 

If you have a question, please check our FAQs first -  it may save you time.  

If you can't find the answer you're looking for, please use our online question form or email us at questions@fma.govt.nz or call us on one of the numbers listed below.

 

General enquiries: 0800 434 567

Complaints: 0800 434 566  

(Overseas callers please dial 00 64 3 962 2698.)

Our lines are open:

  • Monday to Thursday - 8:30am to 5:00pm 
  • Friday - 9:00am to 5:00pm.

Please note all calls are recorded.

 

Offices 

Auckland

Phone

Fax

(09) 300 0400 - overseas callers please dial 00 64 9 300 0400

(09) 300 0499 - overseas callers please dial 00 64 9 300 0499

Visit

Financial Markets Authority
Level 5
Ernst & Young Building
2 Takutai Square, Britomart
Auckland
New Zealand

Mail

Financial Markets Authority
DX Box CX10033
PO Box 106 672
Auckland 1143
New Zealand

Courier

Financial Markets Authority
Level 5
Ernst & Young Building
Loading Bay
59 Tyler Street
Britomart
Auckland 1010
New Zealand

 

 

Wellington

Phone 
Fax 
(04) 472 9830 - overseas callers please dial 00 64 4 472 9830
(04) 472 8076 - overseas callers please dial 00 64 4 472 8076
Visit/Courier

Financial Markets Authority
Level 2
1 Grey Street
Wellington
New Zealand

Mail

Financial Markets Authority
PO Box 1179
Wellington 6140
New Zealand